Riva CRM Integration for Outlook Web App (OWA)

Looking for a more reliable way to sync your CRM to Outlook Web App (formerly called Outlook Web Access)?  Riva syncs the world’s best CRM systems to all Microsoft Exchange and Office 365 email clients and mobile devices. With Riva, there are no Outlook Web App (OWA) plug-ins or separate mobile apps to install or manage. Sync contacts, calendar events, tasks, email, opportunities, cases, custom fields, custom objects, and more between your CRM and Outlook Web App (OWA). Plus, increase your sales and CRM productivity with Riva SmartConvert and Riva AssignTo. Riva Cloud and Riva On-Premise editions available. Riva supports all versions of Outlook Web App and Outlook Web Access. The following screenshots show Riva’s support for Outlook Web App 2010.

NOTE:  Some of the features shown in the screenshots below may require customization or special configuration to set up (e.g., custom object and custom field integration). Integration options may also vary by CRM and Riva edition. Contact us to discuss your CRM sync requirements.


1.  CRM contact and lead integration for Outlook Web App (OWA)

2.  CRM calendar integration for Outlook Web App (OWA)

3.  CRM task integration for Outlook Web App (OWA)

4. Outlook Web App email integration for CRM

5.  CRM opportunity integration for Outlook Web App (OWA)

6.  CRM case integration for Outlook Web App (OWA)

7.  CRM custom object integration for Outlook Web App (OWA)

8.  Riva SmartConvert: Create CRM opportunities from email

9.  Riva SmartConvert: Create CRM cases from email

10.  Riva AssignTo: Track emails against CRM opportunities, cases, and custom objects

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