SugarCRM Integration

Looking for a better way to sync SugarCRM contacts, calendars, and tasks to Outlook, G Suite and Gmail, IBM Notes and Domino, and GroupWise? Need to track emails against SugarCRM contacts and accounts? Would you like to have offline and online access to SugarCRM CRM data on iPad, iPhone, Android, BlackBerry, and Windows Phone mobile devices? Riva can help.

Server-side synchronization for CRM and email systems

Riva is the leader in CRM and email integration. Since 2008, we have developed server-side integrations for a dozen of the world’s best CRM systems – including all versions of Sugar- and five enterprise email platforms (view supported systems).

Riva syncs SugarCRM information directly to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, IBM SmartCloud Notes, IBM Verse, and Micro Focus GroupWise. There are no client-side Outlook, Gmail or IBM Notes plug-ins to install, configure, manage, or fix. These are just two of the many reasons why Riva is trusted by over 1,200+ companies, including 50 Fortune 500 customers, 15 of the largest banks in the world, numerous Global 1000 accounts, and hundreds of small and medium-sized businesses.

Use Riva to deliver seamless access to SugarCRM contacts, calendars, tasks, opportunities, cases, custom objects, and more from all email applications and leading smartphones and tablets. Plus, use Riva to track emails automatically or manually, sync custom fields, and deliver other advanced sync features for SugarCRM. Companies use Riva to improve SugarCRM adoption, increase sales productivity, reduce manual data entry, and reduce flip-flopping between SugarCRM and email applications.

Contact us to discuss your SugarCRM integration requirements (view supported systems).

Free 15-day Trial

Register today for a free 15-day trial of Riva for SugarCRM:
Riva Cloud   Riva On-Premise


What Riva syncs between SugarCRM and Office 365, Exchange, G Suite, IBM Notes, and GroupWise

Riva syncs SugarCRM contacts, leads, contact notes, calendar events, tasks, opportunities, cases, and projects. Plus, Riva delivers advanced integration and interoperability features to drive CRM adoption and increase sales.

For example, Riva delivers advanced email integration features, email-to-opportunity and email-to-case conversion, support for custom fields and custom objects, and the ability to auto-create contacts in the TO: and CC: fields of emails that aren’t already listed in SugarCRM. Riva also provides advanced integration and filtering rules for email attachments.

Sync SugarCRM to Exchange, Office 365, G Suite and Gmail, IBM Notes, IBM SmartCloud Notes, IBM Verse, and GroupWise

Supported Systems

SugarCRM editions

  • Sugar Professional
  • Sugar Corporate
  • Sugar Enterprise
  • Sugar Ultimate

Email systems

  • Exchange
  • Office 365
  • Exchange Online
  • Hosted Exchange
  • Gmail
  • G Suite
  • Gmail for Mobile
  • IBM Notes and Domino
  • IBM SmartCloud Notes
  • IBM Verse
  • IBM Notes Traveler
  • Micro Focus GroupWise

Email clients

  • Outlook (all versions)
  • Outlook Web App
  • Outlook for Mac
  • Apple Mail
  • Outlook on Citrix
  • Outlook on Terminal Server
  • Gmail
  • IBM Notes
  • IBM iNotes
  • GroupWise
  • And others…

Mobile devices

  • iPhone
  • iPad
  • Android
  • Microsoft Surface
  • And others…
Contact us to discuss your SugarCRM integration requirements and to schedule a Riva demo.
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