SugarCRM Integration

Looking for a better way to sync Sugar contacts, calendars, and tasks to Office 365, Exchange, G Suite, and Notes? Need to track emails against Sugar contacts and accounts? Would you like to have offline and online access to Sugar CRM data on iPad, iPhone, Android, BlackBerry, and Windows Phone mobile devices? Riva can help.

Server-side synchronization for CRM and email systems

Riva is the leader in CRM and email integration. Since 2008, we have developed server-side integrations for a dozen of the world’s best CRM systems – including all versions of Sugar- and five enterprise email platforms (view supported systems).

Riva syncs Sugar information directly to Office 365, Exchange, G Suite, and Notes. There are no client-side Outlook, Gmail or Notes plug-ins to install, configure, manage, or fix. These are just two of the many reasons why Riva is trusted by over 1,000+ companies, including 50 Fortune 500 customers, 15 of the largest banks in the world, numerous Global 1000 accounts, and hundreds of small and medium-sized businesses.

Use Riva to deliver seamless access to Sugar contacts, calendars, tasks, opportunities, cases, custom objects, and more from all email applications and leading smartphones and tablets. Plus, use Riva to track emails automatically or manually, sync custom fields, and deliver other advanced sync features for Sugar. Companies use Riva to improve Sugar adoption, increase sales productivity, reduce manual data entry, and reduce flip-flopping between Sugar and email applications.

Contact us to discuss your Sugar integration requirements (view supported systems).

Free 15-day Trial

Register today for a free 15-day trial of Riva for Sugar:
Riva Cloud   Riva On-Premise


What Riva syncs between Sugar and Office 365, Exchange, G Suite, and Notes

Riva syncs Sugar contacts, leads, contact notes, calendar events, tasks, opportunities, cases, and projects. Plus, Riva delivers advanced integration and interoperability features to drive CRM adoption and increase sales.

For example, Riva delivers advanced email integration features, email-to-opportunity and email-to-case conversion, support for custom fields and custom objects, and the ability to auto-create contacts in the TO: and CC: fields of emails that aren’t already listed in SugarCRM. Riva also provides advanced integration and filtering rules for email attachments.

Sync SugarCRM to Office 365, Exchange, G Suite, and Notes

Supported Systems

SugarCRM editions

  • Sugar Professional
  • Sugar Enterprise
  • Sugar Market
  • Sugar Sell
  • Sugar Serve

Email systems

  • Exchange
  • Office 365
  • Exchange Online
  • Hosted Exchange
  • Gmail
  • G Suite
  • Gmail for Mobile
  • HCL Notes and Domino
  • HCL SmartCloud Notes
  • HCL Verse
  • HCL Notes Traveler

Email clients

  • Outlook (all versions)
  • Outlook Web App
  • Outlook for Mac
  • Apple Mail
  • Outlook on Citrix
  • Outlook on Terminal Server
  • Gmail
  • HCLM Notes
  • HCL iNotes
  • And others…

Mobile devices

  • iPhone
  • iPad
  • Android
  • Microsoft Surface
  • And others…
Contact us to discuss your Sugar integration requirements and to schedule a Riva demo.
Back to Top