Enterprise-grade performance and reliability
Are you looking for a faster and more reliable way to sync SAP Sales Cloud and SAP Service Cloud calendar events, contacts, email, opportunities, cases, and other data between with your email system? You’re not alone.
Riva delivers enterprise-grade performance and reliability that large enterprise SAP customers can count on. Create new contacts or update your calendar in SAP C/4HANA CRM applications, Outlook, G Suite, or mobile devices, and Riva will keep everything in sync. Riva can scale up to 50,000+ users for large enterprise SAP customers and deliver significantly faster sync times than alternative sync solutions.
Robust calendar sync options
If you had a magic wand, are there any calendar sync features you’d like to fix in the current server-side or client-side sync options for SAP Sales Cloud and Service Cloud? Riva solves complex calendar sync scenarios. For example, Riva delivers full sync support for recurring events, appointments with multiple attendees, private events, selected events, deleted events, multi-day events, shared calendars and resource calendars, and events based on relationships (e.g., specific tokens in email subjects or event bodies).
CRM data integration and automation
Riva eliminates double data entry. Create or modify records once (in SAP Sales Cloud or Service Cloud, your email client, or on mobile devices) and Riva keeps everything in sync. Log emails and email attachments to SAP Sales Cloud and Service Cloud automatically. Automate opportunity and case creation from emails – and much more!
Deploy Riva in any AWS data centre globally
Are you running multiple SAP C/4HANA CRM applications in your environment? Do you have multiple email systems (Exchange On-Premise, Office 365, and some G Suite users)? Would you like the flexibility to run Riva on-premises, in a multi-tenant cloud or a private cloud? We’ve got all the bases covered. Plus, you can now deploy Riva in any AWS data centre globally to comply with privacy and data residency legislation.
Commitment to deliver customer delight
One of our team’s core values is to deliver customer delight. This is reflected in everything from the way we build, market, sell, and support our solutions. By helping your team succeed, we all thrive. Riva has achieved double-digit growth for the past nine years in a row. Our client retention rate is very high because we are constantly seeking ways to innovate and deliver more value for customers.