University Student Advisor

Riva for Salesforce Advisor Link

Riva has partnered with Salesforce.org to deliver automated calendar synchronization between Salesforce Advisor Link and Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. By keeping student advisors’ calendars in sync, Riva scales advising impact, eliminates double data entry, and delivers a 360-degree view of students.

Scale advising impact with automated calendar synchronization

Student advisors in the Higher Ed community often have 500-700 students in their case load. This can make appointment scheduling quite a task, particularly if advisors are required to manually enter appointments across multiple applications and mobile devices.

Riva can help.

Riva is a leading data integration platform for CRMs and email systems. Higher Ed customers can now use Riva to sync calendar data between Advisor Link, Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. Riva automatically syncs calendar data on 5-minute sync intervals. Student advisors only need to enter data once.

Following is a list of calendar events that Riva syncs automatically:

  • Student appointments
  • Personal appointments
  • Meeting availability
  • Meeting cancellations
  • Recurring events
  • Multi-day events

Salesforce Advisor Link customers purchase Riva to scale advising impact, eliminate double data entry, and deliver a 360-degree view of students. We look forward to working with your university or college.

Would you like to engage with us?
Please tells us more about you and how we can help.

NOTE: To submit a support request, please use the Riva Cloud support form.

(* = Required Field.) How will the information on this form will be used?

First Name *

Last Name *

School Name *

Job Title (if applicable)

Website *

School Email*

Phone Number* (and extension if applicable)

Country *

State / Province *

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Select your email system *

Number of Student Advisors *

Proposed implementation date *

Salesforce Account Executive *

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Additional Information

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Headquarters (HQ)

Riva International, Inc.
103, 10301 - 109 Street
Edmonton, AB, T5J 1N4 Canada
Phone: 780.423.4200 Fax: 780.423.4711

USA

Riva CRM Integration
440 North Wolfe Road
Sunnyvale, CA 94085 USA
Phone: 408.675.5015 Fax: 780.423.4711

Europe

Riva CRM Integration
Kreitstrasse 5 86926 Greifenberg/Munich
Germany
Phone: +49.8192.99733.25

APAC

Riva CRM Integration
101 Miller Street
North Sydney, NSW 2060
Australia
Phone: +61 2 8015 5186
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