Riva for Salesforce Advisor Link
Riva has partnered with Salesforce.org to deliver automated calendar synchronization between Salesforce Advisor Link and Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. By keeping student advisors’ calendars in sync, Riva scales advising impact, eliminates double data entry, and delivers a 360-degree view of students.
Scale advising impact with automated calendar synchronization
Student advisors in the Higher Ed community often have 500-700 students in their case load. This can make appointment scheduling quite a task, particularly if advisors are required to manually enter appointments across multiple applications and mobile devices.
Riva can help.
Riva is a leading data integration platform for CRMs and email systems. Higher Ed customers can now use Riva to sync calendar data between Advisor Link, Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. Riva automatically syncs calendar data on 5-minute sync intervals. Student advisors only need to enter data once.
Following is a list of calendar events that Riva syncs automatically:
- Student appointments
- Personal appointments
- Meeting availability
- Meeting cancellations
- Recurring events
- Multi-day events
Salesforce Advisor Link customers purchase Riva to scale advising impact, eliminate double data entry, and deliver a 360-degree view of students. We look forward to working with your university or college.
NOTE: To submit a support request, please use the Riva Cloud support form.
(* = Required Field.) | How will the information on this form will be used? |