University Student Advisor

Riva for Salesforce Advisor Link

Riva has partnered with Salesforce.org to deliver automated calendar synchronization between Salesforce Advisor Link and Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. By keeping student advisors’ calendars in sync, Riva scales advising impact, eliminates double data entry, and delivers a 360-degree view of students.

Scale advising impact with automated calendar synchronization

Student advisors in the Higher Ed community often have 500-700 students in their case load. This can make appointment scheduling quite a task, particularly if advisors are required to manually enter appointments across multiple applications and mobile devices.

Riva can help.

Riva is a leading data integration platform for CRMs and email systems. Higher Ed customers can now use Riva to sync calendar data between Advisor Link, Office 365, Exchange, G Suite, IBM Notes, and the native calendar apps on iOS and Android mobile devices. Riva automatically syncs calendar data on 5-minute sync intervals. Student advisors only need to enter data once.

Following is a list of calendar events that Riva syncs automatically:

Student appointments
Personal appointments
Meeting availability
Meeting cancellations
Recurring events
Multi-day events

Salesforce Advisor Link customers purchase Riva to scale advising impact, eliminate double data entry, and deliver a 360-degree view of students. We look forward to working with your university or college.

Would you like to engage with us?
Please tells us more about you and how we can help.

NOTE: To submit a support request, please use the Riva Cloud support form.

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Riva for Salesforce Advisor Link

Scale advising impact with automated calendar synchronization

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