How Riva improves customer service
and makes online appointment scheduling more effective
Online appointment scheduling apps help companies generate more leads, reduce schedule-tag, and close business faster. Riva unifies all your calendars to ensure everyone’s availability is up to date and accurate.
Automate appointment sync
Whether appointments are scheduled in Office 365, Exchange/Outlook, Salesforce, mobile devices, or through online appointment scheduling apps, Riva automates calendar synchronization and ensures each team member’s availability is accurate.
Unified calendar view
There’s no more fumbling between calendar applications. No more apologies for double bookings. Get a single, integrated view of all your calendar appointments to deliver the responsiveness and customer delight your customers expect.
A major draw for online appointment scheduling apps is the ability to connect with customers at key stages in the buyer’s journey. If your sales or service teams wait an extra hour or day, it may be too late. The key to higher conversion rates is responsive customer service.
Omnichannel scheduling helps leading brands deliver superb customer service. Riva connects your calendars across desktops, laptops, browsers, mobile devices, CRMs, and makes online appointment scheduling apps more effective.
Never miss a meeting. Work through your day more efficiently and confidently with automated meeting reminders across all apps and devices.
Sync multiple invitees
Solve complex calendar sync scenarios such as tracking appointments across multiple invitees in your CRM and email systems. Provide full visibility in CRM of who attended meetings.
Riva is trusted by over 1,000 companies globally, including several of the world’s largest banks, numerous Fortune 500 and Global 1000 companies, and hundreds of SMBs. Sync hundreds, thousands, or millions of appointments with confidence.
Benefit from Riva’s 10+ years’ experience tackling the most complex calendar sync requirements. Contact us to discuss your advanced sync requirements.