Microsoft Dynamics 365 Integration

Looking for a better way to sync Dynamics 365 or Dynamics CRM contacts, calendars, and tasks to Outlook, Gmail, Google Apps, IBM Notes and Domino, and GroupWise? Need to track emails against Dynamics 365 or Dynamics CRM contacts and accounts? Would you like to have offline and online access to Microsoft Dynamics 365 or Microsoft Dynamics CRM CRM data on iPad, iPhone, Android, BlackBerry, and Windows Phone mobile devices? Riva can help.

Server-side synchronization for CRM and email systems

Riva is the leader in CRM and email integration. Since 2008, we have developed server-side integrations for a dozen of the world’s best CRM systems – including Dynamics 365 and Dynamics CRM On-Premise and Dynamics 365 and Dynamics CRM – and five enterprise email platforms (view supported systems).

Riva syncs Dynamics 365 and Dynamics CRM information directly to Exchange, Office 365, Gmail, Google Apps, IBM Notes and Domino, IBM SmartCloud Notes, IBM Verse, and Novell GroupWise. There are no client-side Outlook, Gmail or IBM Notes plug-ins to install, configure, manage, or fix. These are just two of the many reasons why Riva is trusted by over 1,500 companies, including 50 Fortune 500 customers, 15 of the largest banks in the world, numerous Global 1000 accounts, and hundreds of small and medium-sized businesses.

Use Riva to deliver seamless access to Dynamics 365 and Dynamics CRM contacts, calendars, tasks, opportunities, custom objects, and more from all email applications and leading smartphones and tablets. Plus, use Riva to track emails automatically or manually, sync custom fields, and deliver other advanced sync features for Dynamics 365 and Dynamics CRM. Companies use Riva to improve Dynamics 365 and Dynamics CRM adoption, increase sales productivity, reduce manual data entry, and reduce flip-flopping between Dynamics 365 and Dynamics CRM and email applications.

Contact us to discuss your Microsoft Dynamics 365 and Microsoft Dynamics CRM integration requirements (view supported systems).

Free 15-day Trial

Register today for a free 15-day trial of Riva for Microsoft Dynamics 365 and Microsoft Dynamics CRM:
Riva Cloud   Riva On-Premise

Resources

What Riva syncs between Dynamics 365, Dynamics CRM, and leading email systems

Riva syncs Microsoft Dynamics 365 and Microsoft Dynamics CRM contacts, leads, contact notes, calendar events, tasks, opportunities, orders, and service appointments. Plus, Riva delivers advanced integration and interoperability features to drive CRM adoption and increase sales.

For example, Riva delivers advanced email integration features, email-to-opportunity and email-to-case conversion, support for custom fields and custom objects, and the ability to auto-create contacts in the TO: and CC: fields of emails that aren’t already listed in Microsoft Dynamics 365 and Microsoft Dynamics CRM. Riva also provides advanced integration and filtering rules for email attachments.

Sync Microsoft Dynamics 365 and Microsoft Dynamics CRM to Exchange, Office 365, Gmail, Google Apps, IBM Notes, and GroupWise

Supported Systems

Microsoft Dynamics editions

  • Microsoft Dynamics CRM 2016
  • Microsoft Dynamics CRM 2016 On-Premise
  • Microsoft Dynamics CRM 2015 Online
  • Microsoft Dynamics CRM 2015 On-Premise
  • Microsoft Dynamics CRM 2013 On-Premise
  • Microsoft Dynamics CRM 2013 Online
  • Microsoft Dynamics CRM 2011 Online
  • Microsoft Dynamics CRM 2011 + Office 365
  • Microsoft Dynamics CRM 2011 On-Premise
  • Microsoft Dynamics CRM 4 On-Premise

Email systems/clients

  • Exchange
  • Office 365
  • Exchange Online
  • Hosted Exchange
  • Gmail
  • Google Apps
  • Google Apps for Work
  • Google Apps for Business
  • Gmail for Mobile
  • IBM Notes and Domino
  • IBM SmartCloud Notes
  • IBM Verse
  • Novell GroupWise
  • Outlook (all versions)
  • Outlook Web App
  • Outlook for Mac
  • Apple Mail
  • Outlook on Citrix
  • Outlook on Terminal Server
  • IBM Notes
  • IBM iNotes
  • GroupWise
  • And others…

Mobile devices

  • iPad
  • iPad mini
  • iPhone
  • iPod touch
  • Android
  • BlackBerry
  • Windows Phone
  • Microsoft Surface
  • And others…
Contact us to discuss your Microsoft Dynamics CRM integration requirements and to schedule a Riva demo.
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