1CRM Integration

Looking for a better way to sync 1CRM contacts, calendars, and tasks to Outlook, G Suite and Gmail, IBM Notes and Domino, and GroupWise? Need to track emails against 1CRM contacts and accounts? Would you like to have offline and online access to 1CRM data on iPad, iPhone, Android, BlackBerry, and Windows Phone mobile devices? Riva can help.

Server-side synchronization for CRM and email systems

Riva is the leader in CRM and email integration. Since 2008, we have developed server-side integrations for five of the leading enterprise email platforms and many of the leading CRM systems – including 1CRM Startup Edition, 1CRM Startup+, 1CRM Professional, and 1CRM Enterprise (view supported systems).

Riva syncs 1CRM information directly to Exchange, Office 365, G Suite and Gmail, IBM Notes and Domino, IBM SmartCloud Notes, IBM Verse, and Micro Focus GroupWise. There are no client-side Outlook, Gmail or IBM Notes plug-ins to install, configure, manage, or fix. These are just two of the many reasons why Riva is trusted by over 1,500 companies, including 50 Fortune 500 customers, 15 of the largest banks in the world, numerous Global 1000 accounts, and hundreds of small and medium-sized businesses.

Use Riva to deliver seamless access to 1CRM contacts, calendars, tasks, opportunities, cases, custom objects, and more from all email applications and leading smartphones and tablets. Plus, use Riva to track emails automatically or manually, sync custom fields, and deliver other advanced sync features for 1CRM. Companies use Riva to improve 1CRM adoption, increase sales productivity, reduce manual data entry, and reduce flip-flopping between 1CRM and email applications.

Contact us to discuss your 1CRM integration requirements (view supported systems).

Free 15-day Trial

Register today for a free 15-day trial of Riva for 1CRM:
Riva Cloud   Riva On-Premise


What Riva syncs between 1CRM and Exchange, Office 365, Gmail, IBM Notes, and GroupWise

Riva syncs 1CRM contacts, leads, contact notes, calendar events, tasks, opportunities, cases, and projects. Plus, Riva delivers advanced integration and interoperability features to drive CRM adoption and increase sales.

For example, Riva delivers advanced email integration features, email-to-opportunity and email-to-case conversion, support for custom fields and custom objects, and the ability to auto-create contacts in the TO: and CC: fields of emails that aren’t already listed in 1CRM. Riva also provides advanced integration and filtering rules for email attachments.

Sync 1CRM to Exchange, Office 365, G Suite and Gmail, IBM Notes, IBM SmartCloud Notes, IBM Verse, and GroupWise

Supported Systems

1CRM editions

  • 1CRM Startup
  • 1CRM Pro
  • 1CRM Enterprise

Email systems

  • Exchange
  • Office 365
  • Exchange Online
  • Hosted Exchange
  • Gmail
  • G Suite
  • G Suite and Gmail for Work
  • G Suite and Gmail for Business
  • Gmail for Mobile
  • IBM Notes and Domino
  • IBM SmartCloud Notes
  • IBM Verse
  • IBM Notes Traveler
  • Micro Focus GroupWise

Email clients

  • Outlook (all versions)
  • Outlook Web App
  • Outlook for Mac
  • Apple Mail
  • Outlook on Citrix
  • Outlook on Terminal Server
  • Gmail
  • IBM Notes
  • IBM iNotes
  • GroupWise
  • And others…

Mobile devices

  • iPad
  • iPad mini
  • iPhone
  • iPod touch
  • Android
  • BlackBerry
  • Windows Phone
  • Microsoft Surface
  • And others…
Contact us to discuss your 1CRM integration requirements and to schedule a Riva demo.
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