About Us

About Riva

In an ever-changing world, future-looking businesses are investing in digital transformation to capture a 360-degree view of all customer interactions to improve their growth, profitability, user satisfaction, and customer retention. Riva is an Edmonton-based software development company with solutions that help companies gather, discover, analyze, relate and harmonize customer interaction data across multiple sources, business units, and geographies.

Riva’s Edmonton locations are home to 80 of Riva’s 130 global staff members. Riva’s regional offices in Pictou, Nova Scotia; Silicon Valley; Munich; London; Paris; and Sydney provide global coverage and support for Riva’s extended partner channel and customer base.

About Riva’s customers

Riva’s customers include 15 of the world’s largest banks, all of the Canadian Big Five banks, 50+ Fortune 500 companies, and fast-growing companies of all sizes from around the world. As part of their digital transformation journey, these customers trust Riva’s solutions to surface the right customer intelligence to the right people, at the right time, on the right devices. Riva help customers meet their client data security, scalability, privacy, compliance, customer support, and standard of care requirements.

Recent awards and recognition include:

If your organization is looking to accelerate business growth, enhance the quality of every customer engagement, conquer productivity challenges, and improve CRM adoption – all while keeping your customer data private and secure – Riva can help. Contact us or start your free 15-day trial today.

Leadership Team

Aldo Zanoni



Michèle Dagneault



Stéphane Zanoni



Trevor Poapst

VP Marketing

Ken Lorenz

Vice President,
Global Sales

Jameson Van Dijk

Director of Operations
and Finance

Victoria George

Director of Client Success


Diana Powell

Human Resources Specialist


Our Values

Meet the Team

Our Amazing Team

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