Riva’s data integration extends the power of Veeva CRM

Riva is a leading data integration platform that seamlessly integrates the majority of the CRMs listed in the Gartner Magic Quadrant for Sales Force Automation – including Salesforce – with email and other third-party applications. Salesforce is one of the world’s leading CRM systems, and in expanding their offerings, they developed Force.com, a platform for developers to build advanced and tailored solutions for special lines of business. Riva fully support Force.com apps including Veeva. Apptus, CalendarAnything, Cloud Theory, FinancialForce.com, Navatar, PractiFI, Propertybase, ServiceMax, and many more.

Veeva LogoVeeva Systems Inc. – a CRM based on Salesforce’s Force.com apps – is a leader in cloud-based software that focuses on the global life sciences industry. Veeva serves more than 600 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. For Veeva customers who need more advanced, flexible, and reliable CRM and email integration solution than the free plugins can offer, they turn to Riva.

Riva’s seamless integration fills the knowledge gaps between CRMs and email, calendars, and mobile devices (including iPads, iPhones or Android devices) by delivering a reliable, always-on sync solution to meet any organization’s toughest integration needs.

Veeva customers benefit from the secure, server-side sync and customer intelligence and insights that lead to improved CRM adoption, and increased sales – driving more value from CRM.

By accessing customer data and insights on any device, any time of the day, organizations see an increase in team productivity and user satisfaction and adoption, which in turn improves the customer experience and drives sales. Veeva customers are able to go beyond the limitations of free plugins by accessing Riva’s advanced data automation features that significantly reduces manual data entry.

How Riva extends the power of Veeva CRM:

  • Security. It’s crucial for organizations in the healthcare and life science industry to meet specific regulations and ensure security. Riva gives companies the tools they need to mitigate security risks and to meet critical compliance requirements associated with data integration. All Riva customers take full advantage of our ongoing commitment to security and data integrity. This includes quarterly penetration testing, encryption at rest and in-transit, industry-leading vulnerability scanning, and GDPR compliance.
  • Flexibility. Many healthcare and life science corporations are global and have thousands of CRM users. Different regions and users within those regions may have different requirements when it comes to customer data that they need access to. Riva is extremely flexible, empowering organizations with very with granular integration settings so they are in control of determining the what, how, and when of their synchronization. It’s data integration done your way!
  • Mobility. Customer-facing staff need customer data and insights at their fingertips at any time. Riva delivers seamless and intuitive access to Veeva CRM data within native e-mail applications – on the desktop, laptop, or any mobile device. With Riva, your staff won’t have the hassle or disruption of accessing multiple applications and learning new interfaces. They can work where they are most comfortable – in their email.

Are you a Veeva CRM customer who’s looking to extend the power of Veeva, cut down on staff disruption and hassle, increase user adoption, and boost productivity and sales? Contact us to review your specific sync requirements.

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