G2 Crowd Grid ranks best CRM software in 2014

Selecting the right customer relationship management (CRM) software for your company just got easier. The G2 Crowd Grid ranks 22 of the best CRM systems of 2014 based on 1,500 ratings and reviews of these products from CRM users, social networks, and online sources.

G2 Crowd Grid for CRM - Winter 2014

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The G2 Crowd Grid for CRM ranks 22 of the best customer relationship management software in 2014. Similar to the “Gartner Magic Quadrant for Sales Force Automation” and “Forrester Wave for CRM Suites,” the G2 Crowd Grid displays top on-premise and cloud CRM systems in a series of quadrants: Leaders, High Performers, Contenders, and Niche Players.

CRM rankings are earned based on high user satisfaction ratings, number of employees, market share, momentum based on traffic and Google search trends, social impact, company revenue, employee satisfaction and engagement, and other scoring metrics.

Enterprise technology buyers, investors, and analysts can use the G2 Crowd Grid and website to research, compare, and help select CRM software based on peer reviews and synthesized social data.

Best CRM software in 2014

  • In the Winter 2014 CRM Grid, there were only two CRM systems that earned Leader positions based on high user satisfaction ratings and their substantial market share and scale: Salesforce CRM and Microsoft Dynamics CRM.
  • The High Performers quadrant consisted of 10 CRM vendors: SugarCRM, Zoho CRM, Nimble, PipelinesDeals, Workbooks CRM, Salesnet CRM, Base CRM, Maximizer CRM, CiviCRM, and WORK[etc].
  • Five CRM products earned spots in the Contenders quadrant of the G2 Crowd Grid: SAP CRM, Siebel CRM, Oracle CRM On Demand, Oracle Sales Cloud (formerly Oracle Fusion CRM), and NetSuite.
  • And the following CRM systems were listed as top Niche Players in the CRM marketplace: Sage CRM, Highrise CRM, Saleslogix, ACT!, GoldMine.

While the G2 Crowd is currently in beta, we can see why the Yelp-like service for enterprise software reviews has been featured in Forbes, TechCrunch, PCWorld, CIO, and Bloomberg Businessweek.

About Riva CRM Integration

Riva helps companies increase sales, improve CRM adoption, and connect mobile CRM users through direct, server-side CRM and email integration.

Riva syncs a dozen of the world’s best CRM systems – Salesforce CRM, Microsoft Dynamics CRM, SAP Hybris Cloud for Customer (C4C), Oracle Sales Cloud, Oracle CRM On Demand, NetSuite, SugarCRM, Infor CRM, GoldMine, and others – directly to Microsoft Exchange, Office 365, G Suite and Gmail, IBM Notes and Domino, and Micro Focus GroupWise.

Join 50,000+ CRM users – from Fortune 500 companies to SMBs – who use Riva to seamlessly sync their CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects.

With Riva, there are no Outlook or IBM Notes plug-ins to install or manage. Plus, Riva users can create, view, and manage CRM data from all email applications, webmail clients, and mobile devices, including: Outlook, Office 365, Gmail, Outlook Web App, Outlook on Citrix, Outlook for Mac, Apple Mail, Entourage, IBM Notes, iNotes, Micro Focus GroupWise, iPad, iPhone, Android, BlackBerry, Windows Phone, and Surface tablets.

More information

We invite CRM customers, partners, and vendors to contact us at +1 408.675.5015 or sales@rivacrmintegration.com to learn more about Riva CRM Integration. If Riva doesn’t currently support your CRM or line-of-business application, ask us about our Riva SDK.

Riva – The leader in CRM and email integration.